Shipping policy

Shipping Policy

Last Updated: July 23, 2026

Thank you for choosing Shoptolink. We operate as a dropshipping store, which means products are shipped directly from our trusted suppliers and fulfillment partners worldwide. This allows us to offer a wide range of products at competitive prices.

Please read our shipping policy carefully before placing your order.

1. Order Processing Time

  • Orders are processed within 2–5 business days after payment confirmation.
  • During high-demand periods, holidays, or promotional events, processing times may be slightly longer.
  • Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

2. Delivery Time

Our estimated delivery times are:

Standard Shipping

Estimated delivery: 7–25 business days

Express Shipping (if available)

Estimated delivery: 5–12 business days

Please note that delivery times may vary depending on:

  • Destination country
  • Customs clearance
  • Shipping carrier delays
  • Weather conditions
  • Public holidays

Delivery estimates are not guaranteed.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on your location and selected shipping method.
  • From time to time, we may offer free shipping promotions.

Any applicable shipping charges will be displayed before completing your purchase.

4. Order Tracking

After your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 3–7 days for tracking information to become active after shipment.

You can track your order through our website or the tracking link provided in your email.

5. International Shipping & Customs

As a global dropshipping store, some products may be shipped internationally from our fulfillment partners.

Customers are responsible for:

  • Import duties
  • Taxes
  • Customs fees
  • Any additional charges imposed by the destination country

Shoptolink is not responsible for customs delays or fees.

6. Multiple Shipments

Because we work with different suppliers, your order may arrive in multiple packages at different times.

You will receive tracking information for each shipment when available.

7. Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at:

Email: info@shoptolink.com

We will investigate the shipment status and assist you.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect address is provided:

  • Please contact us immediately.
  • We cannot guarantee changes after the order has been processed.
  • Additional shipping costs may apply for reshipment.

9. Lost or Damaged Packages

If your package arrives damaged or is confirmed lost during transit:

Please contact us within 7 days of delivery or expected delivery date with:

  • Order number
  • Photos/videos (for damaged items)
  • Relevant shipping details

We will review your case and provide a suitable solution.

10. Contact Information

Shoptolink
Website: https://shoptolink.com
Email: info@shoptolink.com

Important: By placing an order with Shoptolink, you acknowledge and agree to this Shipping Policy.

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